I only accept payment via PayPal at this time. If I do not receive payment after seven days, I will cancel the order and re-list the item(s). Orders cannot be shipped until payment is received.
I will ship as soon as I receive payment. I am only willing to ship to the USA at this time, using either Priority Mail or First Class Mail, whichever is the least expensive.
After I ship an order, I will provide the customer with the exact shipping date. Tracking number will also be provided when using Priority Mail.
If a customer needs a faster option for shipping, I am willing to work something out. Just message me.
Refunds and Exchanges
I place high priority on how I create, package and mail my pieces. If for some reason you are not satisfied with your purchase, please convo me and we’ll try to work something out.
Additional Policies and FAQs
CUSTOM ORDERS: I would be very happy to make something special for you! Go through my shop and read my blog (www.artandneedlework.com), to learn what I can do. If you need a particular item made for a special occasion, please tell me in advance so that I will have the necessary time to create. CONTACT ME.